FAQ

No, absolutely not. We do not use vulnerable and unsafe boxed solutions that are prone to hacking and asset theft, such as: WordPress, Joomla, Drupal and others.

Our website management system was developed by us specifically for the exchanger sсript RichExchanger. There are no analogues.

Only monitoring owners or scammers can promise to be included in monitoring.

We are neither of these, so we do not make such promises.

We can only provide general advice and help build a promotion strategy.

We do not rate other scripts. We can only talk about ourselves.

We are the best in this field, the rest is not important.

Recommended scripts on BestChange and other monitoring sites are scripts from which the monitoring site receives an affiliate percentage.

If your site is developed on a sсript from this list, this only guarantees profit to the monitoring site and does not mean at all that your site will be accepted into this monitoring site.

Our site is not on the list of recommended scripts on BestChange, only because BestChange is not currently participating in our affiliate program.

Sites on our sсript work exactly the same as on our demo.

We do not store information about clients and do not disclose it to third parties.

We do not disclose data (website address, email, contacts, etc.) without the client's consent.

Therefore, you can view the list of sites on our sсript only from the reviews or designs section.

We issue and support only the list of payment systems that our clients use.

Therefore, all payment systems from our list are up-to-date and in working order.

We do not create the illusion of a large number of payment systems that do not work.

We provide free technical support to our customers.

We do not provide consultations on issues related to the product source code.

We prompt and help our clients.

If the question is in the manual or in another form, we will provide a link to it, if not, we will explain and consult.

No. We do not offer installment services. However, in some cases, we can discuss this payment option.

Immediately after payment, the product (exchange sсript, distribution) becomes available in your personal account.

Refunds are available within 48 hours after payment for the goods, if you did not use (did not download the distribution kit with the product from your personal account or did not generate a license). Refunds are made excluding funds transfer fees.

With constant rental payments, the price for each domain is fixed, even if product prices change.

In case of non-payment for 3 or more months, the price is equal to the current one on the site.

There are discounts for second and subsequent purchases.

The site will stop working, but after the license is renewed it will work again.

No. When you buy or rent, you receive a distribution with 1 encrypted file.

The bulk of actions for setting up and managing exchange offices is carried out through the site control panel. No special programming skills are required for this.

In any case, you will have to put in some effort to set it up.

When setting up a site, you may need to edit the site file through the server control panel. In general, the product user manual and hosting technical support help resolve this issue.

On a prepared server/hosting, the sсript is installed really quickly.

However, setting up the site may take an indefinite amount of time.

No special knowledge required.

PHP. javasсript.

All product files, except for a few encrypted files, are open source for editing. You make all changes to the code at your own peril and risk. Your changes to the code in the future may conflict with updates we release periodically. We do not provide advice on issues related to the product code.

If you have wishes and suggestions for improving the product, you can provide them to us in the form of a list, which we will consider and try to implement in official product updates.

All updates for the product are free and available in your personal account on the website. Any updаte comes with step-by-step instructions for installing updates.

You receive a product sсript for rent. It can be hosted on any server. We do not provide our own servers.

The DDoS attack protection service is provided at the server administration level. The sсript itself cannot solve this kind of problem.

Merchant is an automated mechanism for receiving funds on a website from a specific payment system.

Autopayment is an automated mechanism for transferring funds to a user from a specific payment system.

The use of merchants and automatic payments allows you to fully automate the exchange, i.e. Administrator/operator participation in the exchange is not required. Not all payment systems, in particular banks, provide interfaces for automating exchanges.

In the sсript, only 1 file is encoded. All payment instruments are open.

No. This option is not provided.

We take individual orders.

Describe your wishes in the TOR (technical specifications) in as much detail as possible.

The cost of work is determined based on your technical specifications.

The cost of the work is negotiable. Let's discuss and agree.

For all questions regarding individual orders, please use any of our contact details.