1. GENERAL PROVISIONS
1.1. This User Agreement (hereinafter referred to as the Agreement) governs the relationship between the Licensor (the copyright holder of the software) and the User (an individual or legal entity using the software).
2. TERMS AND DEFINITIONS
Site – a collection of interconnected web pages hosted on the Internet using the address: https://richexchanger.com/
Software – the software product provided by the Licensor. RK-CMS CMS, RichExchanger sсript, and its add-ons.
License – the right to use the Software under the terms of a temporary license.
Licensor – the copyright holder of the Software.
User – the person who has received the right to use the Software. Any individual over 18 years of age, any corporation, company, or other legal entity.
License Period – the term of the temporary license.
3. SUBJECT OF THE AGREEMENT
3.1. The Licensor grants the User a non-exclusive right to use the Software under the terms of the temporary license.
3.2. The license term is determined by the selected tariff plan.
4. RIGHTS AND RESPONSIBILITIES OF THE PARTIES
4.1. The Licensor undertakes to:
4.1.1. Provide access to the Software in accordance with the selected tariff plan.
4.1.2. Provide technical support within the scope of the agreement.
4.1.3. Guarantee the operability of the Software.
4.2. The User undertakes to:
4.2.2. Comply with the terms of the license.
4.2.3. Not transfer rights to use the Software to third parties.
4.2.4. Pay for services on time.
4.2.5. Use the software only within the terms of the license agreement.
4.2.6. The User acknowledges that the security of their account on the Website directly depends on the complexity (number and variation of characters) of accessing the account.
4.2.7. The User independently ensures the security, inaccessibility, and confidentiality of the account data for their personal account and access to the Website.
4.2.8. The User is responsible for protecting their account and accepts responsibility for all actions performed using their account.
4.2.9. The User agrees not to take any actions that may be considered violating Russian or international law, including in the area of intellectual property, copyright, and/or related rights, as well as any actions that lead or may lead to disruption of the normal operation of the Website and its services.
5. PRODUCT PROVISION
5.1. After payment, the User can access the software in their personal account on the Website, set a domain name, and obtain a license by downloading the file.
5.2. The Website provides the software as a software distribution.
5.3. The software distribution contains open source code and several encoded files.
5.4. The software distribution is provided "as is."
5.5. Software modifications may be made by mutual agreement, as part of a separate service provided by the Website. The price of the software does not inсlude modifications or upgrades requested by the User.
5.6. Scheduled software updates, upgrades, and modifications are provided free of charge, at the initiative of the Website.
5.7. The software distribution works only with a license generated on the Website in the User's personal account.
5.8. A license is issued for one domain and one subdomain.
5.9. The domain and subdomain names for each paid license are set by the User in their personal account on the Website.
5.10. Changing the domain and subdomain names is possible until the license file is first generated.
6. TECHNICAL SUPPORT FOR USERS
6.1. The Website's Technical Support Team provides free technical support to Users via the contact methods specified on the Website (email, Telegram).
6.2. Technical Support:
- Does not provide consultations on issues related to the software source code.
- Does not provide consultations on issues related to the organization of the software architecture or logic. Does not explain the feasibility of the functions implemented in the software.
6.3. Technical support is provided during business hours set by the Website. Response times to requests are not regulated.
7. PAYMENT AND TERMS OF USE
7.1. The cost of services is determined by the selected tariff plan (Rent or Purchase).
7.2. Rental implies receiving a temporary software license, paid for by the User in accordance with the Website's tariffs, for the period specified by the User when selecting the tariff.
7.3. Purchase implies receiving a temporary software license, paid for by the User in accordance with the Website's tariffs, with an unlimited validity period.
7.2. Payment is made in accordance with the procedure established on the Website.
7.3. Access to the software is blocked at the end of the license period.
8. REFUND POLICY
8.1. Refunds are available within 48 hours of payment for the software if the software has not been used (i.e., if the software has not been accessed from the personal account or the license has not been generated).
8.2. Refunds are made excluding the payment system's transfer fee.
8.3. Refunds are made using the same payment system in which the payment was made.
9. LIABILITY OF THE PARTIES
9.1. The parties shall be liable for any breach of the Agreement in accordance with applicable law.
9.2. The Licensor shall not be liable for:
9.2.2. Software malfunctions caused by the User's actions.
9.2.3. Data loss due to untimely saving.
9.2.4. Technical failures beyond the control of the Licensor.
10. INTELLECTUAL PROPERTY
10.1. All rights to the Software belong to the Licensor.
10.2. The User shall not:
10.2.1. Modify the Software without the consent of the Licensor.
10.2.2. Create derivative works.
10.2.3. Distribute the Software.
11. CONFIDENTIALITY
11.1. The Licensor undertakes to ensure the protection of the User's personal data.
11.2. The User agrees to the processing of personal data in accordance with the privacy policy.
12. CHANGES TO THE TERMS OF THE AGREEMENT
12.1. Changes to the Agreement may be made unilaterally by the Licensor.
12.2. The Website may revise these terms from time to time by publishing an updated version. Users are advised to periodically review the terms of this User Agreement for the latest information on our terms. Your continued use of the Software and Services is governed by the most current version of these terms.
12.3. Continued use of the Software after changes have been made constitutes acceptance of them.
13. DISPUTE RESOLUTION
13.1. All disputes shall be resolved in accordance with the law.
13.2. The preliminary stage of dispute resolution is the claim procedure.
14. OTHER PROVISIONS
14.1. This Agreement is concluded between the User and the Licensor upon the User's account creation (registration) on the Website. The User confirms their agreement with the terms and conditions of this Agreement.
14.2. The Licensor shall not be liable for any financial losses associated with improper software configuration, hacker activity, or the User's loss of control over payment systems.
14.3. Use of the Website's materials and services, as well as the posting of the User's materials on the Website, are governed by the current legislation of the Russian Federation. All possible disputes arising from or related to this Agreement shall be resolved in accordance with the current legislation of the Russian Federation.
14.4. Nothing in this Agreement shall be construed as establishing an agency, partnership, joint venture, employment, or any other relationship between the User and the Licensor not expressly provided for in this Agreement.
14.5. A court finding any provision of this Agreement invalid or unenforceable shall not invalidate the remaining provisions of this Agreement.
