Attention! The RichExchanger sсript can only be purchased from richexchanger.com. Payment through instant messengers and other sites does not exist.

When will I receive the product?

The product will be available in your personal account immediately after payment.

Is it possible to return?

Refunds are available within 48 hours after payment for the goods, if you did not use (did not download the distribution kit with the product from your personal account or did not generate a license). Refunds are made excluding funds transfer fees.

Can I make my own modifications?

All product files, except for a few encrypted files, are open source for editing. You make all changes to the code at your own peril and risk. Your changes to the code in the future may conflict with updates we release periodically. We do not provide advice on issues related to the product code.

If you have wishes and suggestions for improving the product, you can provide them to us in the form of a list, which we will consider and try to implement in official product updates.

Is there technical support?

We provide free technical support to our clients. We do not provide advice on questions regarding the product's source code or provide training in how to use the product. The product has installation instructions and a user manual, which are available in your personal account.

Updates

All updates for the product are free and available in your personal account on the website. Any updаte comes with step-by-step instructions for installing updates.

I'm not a programmer. Will I be able to manage the site?

The bulk of actions for setting up and managing exchange offices is carried out through the site control panel. No special programming skills are required for this.

In any case, you will have to put in some effort to set it up.

When setting up a site, you may need to edit the site file through the server control panel. In general, the product user manual and hosting technical support help resolve this issue.

If I rent a sсript, will the product be hosted on your servers?

You receive a product sсript for rent. It can be hosted on any server. We do not provide our own servers.

Is there protection against DDoS attacks?

The DDoS attack protection service is provided at the server administration level. The sсript itself cannot solve this kind of problem.

What is a merchant and autopayout?

Merchant is an automated mechanism for receiving funds on a website from a specific payment system.

Autopayment is an automated mechanism for transferring funds to a user from a specific payment system.

The use of merchants and automatic payments allows you to fully automate the exchange, i.e. Administrator/operator participation in the exchange is not required. Not all payment systems, in particular banks, provide interfaces for automating exchanges.

Do you customize the product to suit the wishes of your customers?

We take individual orders.

Describe your wishes in the TOR (technical specifications) in as much detail as possible.

The cost of work is determined based on your technical specifications.

The cost of the work is negotiable. Let's discuss and agree.

For all questions regarding individual orders, please use any of our contact details.

Open source?

In the sсript, only 1 file is encoded. All payment instruments are open.

Is it possible to purchase open source?

No. This option is not provided.

What is the cost of a subsequent license?

With constant rental payments, the price for each domain is fixed, even if product prices change.

In case of non-payment for 3 or more months, the price is equal to the current one on the site.

There are discounts for second and subsequent purchases.

What will happen to the site if the lease is not renewed in a timely manner?

The site will stop working, but after the license is renewed it will work again.

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