The plugin allows you to set restrictions for operators based on exchange directions. It also allows you to mark requests that are currently in progress.
When activated, the plugin adds one function and one feature to the sсript.
In the "Requests" section, a "Request in progress" block appears.
Any operator can click the checkbox and start processing a request. Other operators will see this in the application.
Also, an "Operator Settings" tab appears in the user profile.
Where you can configure access settings:
- Access Settings
3 access types:
"Access to all directions" - access to all exchange directions.
"All except selected" - access to all directions except those selected in the field below.
"All selected" - access only to the selected directions.
- Exchange directions
Exchange directions, for configuration above.